Understanding Team Dynamics and Addressing Team Conflict

This 35 minute session includes two modules on navigating conflict and interest based problem solving for conflict resolution.

At the end of this lesson you will be able to: 

• Explore challenges of creating and supporting diverse and representative teams in health care
• Using what you know about your team's personalities and styles to complement team success
• Provide concrete tools for diffusing conflict

Completion of this on-line activity is worth .5 AMA PRA Category 1 Credit(s) ^TM